SMS Campaign registration (10DLC) Best Practices
Edited: 03/03/2023
Access: Everyone
Supports: Business Voice, Business Voice+
How Tos
Helpful guides for all stages of the deal process
StarReporter Beta - 2023
Edited: 02/14/2023
Access: Everyone
Supports: Business Voice, Business Voice+
What is StarReporter Beta?
The new StarReporter Beta view includes changes to the UI, layout and adds more reporting functionality to the Classic StarReporter.
Sangoma CX Business Voice Extension Integration Agent Guide (Formerly Sangoma Contact Center)
Edited: 03/20/2023
Access: Everyone
Supports: Business Voice, Business Voice+
( Sangoma Contact Center has been rebranded as Sangoma CX )
Sangoma CX Business Voice Extension Integration Administration Guide (Formerly Sangoma Contact Center)
Edited: 04/16/2023
Access: Everyone
Supports: Business Voice, Business Voice+
( Sangoma Contact Center has been rebranded as Sangoma CX )
Sangoma CX Technical Note - Minimum Workstation Requirements (Formerly Sangoma Contact Center)
Edited: 03/17/2023
Access: Everyone
Supports: Business Voice, Business Voice+
( Sangoma Contact Center has been rebranded as Sangoma CX )
Firewall Configuration
Port Release
 
How to use the TeamHub Extension with Outlook
Edited: 01/23/2023
Access: Everyone
Supports: Business Voice, Business Voice+
Pre-requisites
- Microsoft Outlook for Windows.
- Sangoma Outlook Click to Call Plugin
Getting started with Sangoma CX (Formerly Sangoma Contact Center)
Edited: 04/09/2023
Access: Everyone
Supports: Business Voice, Business Voice+
( Sangoma Contact Center has been rebranded as Sangoma CX )
Sangoma Connector Supported CRM & Web Applications
Edited: 01/20/2023
Access: Everyone
Supports: Business Voice, Business Voice+
List of Supported CRM & Web Applications
Date 1/19/2023
Business Voice Portal Password Criteria
Edited: 01/14/2023
Access: Everyone
Supports: Business Voice, Business Voice+
Overview
Sangoma uses single sign on (SSO) for most of our applications. This means you only have to remember 1 set of logon credentials for most of our applications.
Sangoma CX Spam Tagging on Legitimate Call Mitigating Technical Guide (Formerly Sangoma Contact Center)
Edited: 04/08/2023
Access: Everyone
Supports: Business Voice, Business Voice+, Wholesale
( Sangoma Contact Center has been rebranded as Sangoma CX )
