Helpful instructions for customers
This guide provides the basic steps required to be taken by administrators and end users to configure and install the Sangoma Talk application.
Legitimate calls being marked as Spam is one of the most difficult problems that the telecom industry is facing right now.
This guide explains how a Business Voice user can pick up a call ringing on another phone, sometimes called “Call Stealing” or “Call Intercept ''. This feature allows a user to pick up a call ringing on another phone from their phone.
Sangoma’s Endpoint Monitor application allows for monitoring and reporting on the status of Business Voice and Business Voice+ communication endpoints, like desktop phones, softphones, etc.
Q: What is Sangoma Talk?
A: Using the Sangoma Talk Mobile app for iOS or Android devices allows staff to work remotely using their business extension, while keeping their personal device information private.
Q: Does Sangoma Talk support SMS messaging?
( Sangoma Contact Center has been rebranded as Sangoma CX )
The following article highlights the benefits and features of Sangoma's CX Salesforce Connector.
Sangoma’s Curbside application allows businesses to offer streamlined, convenient, and safe customer service experiences using SMS text & web-based communications to facilitate curbside pickup services.
( Sangoma Contact Center has been rebranded as Sangoma CX )
( Sangoma Contact Center has been rebranded as Sangoma CX )
If you have any technical questions or need to get in touch with Tech Support, please email us at service@sangoma.com to open a ticket.
Sangoma values its customers with disabilities. If you are in need of assistance with a Sangoma service or feature, please email service@sangoma.com.
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