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Incident & Maintenance Update/Status
UPDATE - Please be advised this issue has been resolved. The root cause of this issue has been identified and steps taken to prevent recurrence. Good Afternoon,
Update: Call volume has returned to normal at this time. Good Morning,
UPDATE: The root cause of this issue has been identified and steps taken to prevent it from occuring again in the furture. We apologize for the inconvenience.
UPDATE 11:59AM May 18th: The root cause of the issue has been identified and corrected. Multi-Queue Monitor functionality should start returning to normal momentarily.
Star2star Technical Support received calls this morning from a small subset of Application Framework customers. The reported issue was an “unknown Error". This issue has been resolved and Application Framework should be working at this time.
Monday April 23rd: