Live status feed of all our Application, Constellation and Voice services

Incident & Maintenance Update/Status

High Call Volume

Create: 08/13/2018
Level Of Concern: Notification

Update: Call volume has returned to normal at this time. Good Morning,

Read More

Reported Issue - Multi Queue Monitor

Create: 08/02/2018
Level Of Concern: Medium

UPDATE: The root cause of this issue has been identified and steps taken to prevent it from occuring again in the furture. We apologize for the inconvenience.  

Read More

Multi-Queue Monitor Issues

Create: 05/18/2018
Level Of Concern: Notification

  UPDATE 11:59AM May 18th: The root cause of the issue has been identified and corrected. Multi-Queue Monitor functionality should start returning to normal momentarily. 

Read More

Framework "unknown Error" on Login

Create: 05/17/2018
Level Of Concern: Notification

Star2star Technical Support received calls this morning from a small subset of Application Framework customers. The reported issue was an “unknown Error". This issue has been resolved and Application Framework should be working at this time.

Read More

Framework loading issues

Create: 04/27/2018
Level Of Concern: Notification


Read More

Intermittent Outbound Toll Free call failures

Create: 04/23/2018
Level Of Concern: Notification

Monday April 23rd:

Read More

Subscribe to Live status feed of all our Application, Constellation and Voice services

Technical Support

If you have any technical questions or need to get in touch with Tech Support, please email us at to open a ticket.

Customers With Disabilities

Star2Star values its customers with disabilities. If you are in need of assistance with a Star2Star service or feature, please email



600 Tallevast Road, Suite 202, Sarasota, FL 34243
(941) 234-0001


75 5th Street NW, Suite 855, Atlanta, GA 30308
(404) 594-8686


Do you have a suggestion about our Knowledge Base, let us know?