StarSystem Cloud Maintenance March 7th, 2019

Edited: 03/06/2019
Access: Everyone

System maintenance will be carried out on Thursday March 7th, 2019 @ approximately 1.00 PM EST

Impact to users during deployment: If users are logged into the Portal during the upgrade, their session will end, and they will be logged out of the Portal. However the user can immediately log back in, as the upgrade will take less than one minute to complete. Users who are on calls or who are dialing during the upgrade will be unaffected; the users’ calls will continue as normal.  If there are any issues with the deployment, we will rollback to the previous version. The rollback process also takes ~1 minute to complete, which further minimizes the potential impact to customers.

Notification
up
27 users have voted.

Technical Support

If you have any technical questions or need to get in touch with Tech Support, please email us at support@star2star.com to open a ticket.

Customers With Disabilities

Star2Star values its customers with disabilities. If you are in need of assistance with a Star2Star service or feature, please email Support@star2star.com.

Locations

Florida

600 Tallevast Road, Suite 202, Sarasota, FL 34243
(941) 234-0001

Georgia

75 5th Street NW, Suite 855, Atlanta, GA 30308
(404) 594-8686

Suggestion

Do you have a suggestion about our Knowledge Base, let us know?

 

Polycom

vTech