Reported Issue with Auto Attendant

Create: 08/28/2018
Level Of Concern: High
Access: Everyone

UPDATE - Please be advised this issue has been resolved. The root cause of this issue has been identified and steps taken to prevent recurrence.

 

Good Afternoon,

Our Technical Support team is receiving reports that customers dialing into an Auto Attendants are hearing a "goodbye message". We are currently researching the issue and will provide an update as soon as possible. We apologize for the inconvenience. During this time you may experience extended hold times when contacting our technical support team.

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Technical Support

If you have any technical questions or need to get in touch with Tech Support, please email us at support@star2star.com to open a ticket.

Customers With Disabilities

Star2Star values its customers with disabilities. If you are in need of assistance with a Star2Star service or feature, please email Support@star2star.com.

Locations

Florida

600 Tallevast Road, Suite 202, Sarasota, FL 34243
(941) 234-0001

Georgia

75 5th Street NW, Suite 855, Atlanta, GA 30308
(404) 594-8686

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