Reported Issue - Multi Queue Monitor

Create: 08/02/2018
Level Of Concern: Medium
Access: Everyone

UPDATE: The root cause of this issue has been identified and steps taken to prevent it from occuring again in the furture. We apologize for the inconvenience.

 

Star2Star Technical Support is receiving reports of an issue with the Multi-Queue Monitor. There is a delay in agent presence updating. We are currently researching the issue and will provide an update as soon as possible. We apologize for the inconvenience.

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