General Assets

General content to help you understand our Marketing tools

Important Switchvox Links

Edited: 11/23/2021
Access: Everyone
Supports: Business Voice, Business Voice+

Thank you for your interest in Switchvox as a premise solution for your customer base. While the current Switchvox knowledge base is not integrated in the Polaris system we have provided the below links which contain valuable information on the Switchvox System.

Installer Training:


Getting Started with Switchvox:

Sangoma Send App FAQs

Edited: 02/14/2023
Access: Everyone
Supports: Business Voice, Business Voice+


Sangoma’s Send application provides authorized users the ability to send a notification via email or text/SMS message to lists of recipients. This can be useful for campaigns, weather alerts, business hours changing, Employee Alerts etc..

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Sangoma’s Send application consists of the following major components:

Tax Exemption

Edited: 02/19/2023
Access: Everyone
Supports: Business Voice, Business Voice+

If you qualify for tax exemptions, you will need to provide valid documentation for each jurisdiction where Star2Star Communications, LLC will be shipping products or providing services. Without valid documentation, you will be billed taxes, fees and surcharges that would otherwise be exempt.

There are three options for submitting your exemption documents:

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Technical Support

If you have any technical questions or need to get in touch with Tech Support, please email us at to open a ticket.

Customers With Disabilities

Sangoma values its customers with disabilities. If you are in need of assistance with a Sangoma service or feature, please email

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