How do I access my voicemail remotely?

Create: 10/18/2016
Access: Everyone

There are 2 ways that you can provide access to voicemail remotely. Either by using an option in an Automated Attendant Menu as per the example below which uses “*” to gain voicemail access (see example below).

To configure access the Star2Star web portal clickhere_11.png PHONE SYSTEM CONFIGURATION section see example below / left. Under Advanced Settings click the Automated Attendants link see example below / right. The AUTOMATED ATTENDANTS configuration screen will appear. Click the dropdown to display Menus configured for your system or "Add New Automated Attendant". Select the menu you wish to edit. Pick an option on the menu i.e. “*” and click the drop down selection and pick Applications – Voice Mail Access. Remember to Save Changes to System when you are done making changes.

Screen Shot 2014-07-18 at 2.57.18 PM_2.pngauto attendants 1.png

Or alternatively you can configure a DID / Number to point to the Voice Mail Access application. Voice Mail Access is a pre-defined system application. When accessed, you will be prompted for your extension id and password.

Screen shot 2013-02-15 at 4.23.03 PM.png

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Star2Star values its customers with disabilities. If you are in need of assistance with a Star2Star service or feature, please call Yolanda Breeze, Director of Customer Care at 941-234-0001 x8170, or email Support@star2star.com.

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