Adding a multi-extension device in the portal

Edited: 09/03/2023
Access: Everyone
Supports: Business Voice, Business Voice+

To add a multi-extension device (i.e. DECT phone) in the portal:

1. Go to the Star2Star Portal

2. Go to Extensions

EX 1.png

3. Select DECT Phone from the Phone dropdown menu.


EX 2.png

4. In the Multi-Extension Device dropdown menu, select Add New Device.

EX 3.png

5. Enter device information and click Add Device button. Click Save Changes to System.

EX 4.png

EX 5.png

6. Return and select Multi-Extension Devices.

Screen Shot 2016-10-12 at 1.31.59 PM.png

7. Here you see the new Multi-Extension device listed.

EX 6.png

8. Select Edit to display options to enable/disable repeater mode.

Screen Shot 2016-10-12 at 1.37.02 PM.png

Select the appropriate link below for access to StarAcademy Training.       

84 users have voted.

Technical Support

If you have any technical questions or need to get in touch with Tech Support, please email us at to open a ticket.

Customers With Disabilities

Sangoma values its customers with disabilities. If you are in need of assistance with a Sangoma service or feature, please email

Website Suggestion

Do you have a suggestion about our Knowledge Base website, let us know?