CNAM & Directory Listing Requirements

Edited: 07/28/2021
Access: Everyone
Supports: Business Voice, Business Voice+, Wholesale

Customers are allowed to have as many Enhanced Local Service (ELS) DIDs on their account to provide multiple CNAMs (Caller ID) as needed. 

Only 1 published Directory Listing per Number per customers service address can be supported by Star2Star. When using multiple ELSs, use caution in determining which number will be the published number.

159 users have voted.

Technical Support

If you have any technical questions or need to get in touch with Tech Support, please email us at to open a ticket.

Customers With Disabilities

Sangoma values its customers with disabilities. If you are in need of assistance with a Sangoma service or feature, please email

Website Suggestion

Do you have a suggestion about our Knowledge Base website, let us know?