StarPhone™ for iPhone - Quick Start User Guide

Edited: 05/20/2020
Access: Everyone
Supports: Business Voice, Business Voice+

StarPhone for iPhone combines a full-featured IP telephone application with advanced Presence and Voicemail tools. This easy-to-use softphone allows Users to place and receive calls using their company’s Star2Star telephone system.

Important!:  A User must have a StarPhone™ Mobile extension;  the application must be downloaded and installed on the User’s mobile phone. 

Features include:

  • Presence indicator: Users show as Green for available, Red for busy, Yellow for ringing and Blue for dialing.
  • Favorites list for frequently called numbers with one-touch dialing.
  • Contacts list for calls outside your organization.
  • Voicemail inbox with one-touch access to voicemail.
  • Full 9-1-1 service
  • Call Transfer
  • Conference Calling
  • User Authentication
  • Calls can be placed over Wi-Fi and 3G/4G Networks
  • Push Notification capability (information can be sent to your phone via a badge, alert or pop-up message when the app is not in use.)

Note: Due to the way the application works with Notifications, even when the application is not running to conserve battery life, it is not suitable for an Agent to use with StarCenter®.

See also StarPhone for Mobile-Call Retrieve Feature

Select here for a Starphone for iPhone video tutorial.

 

Document File

Related How to Use, Install, Configure and Support Topics

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Technical Support

If you have any technical questions or need to get in touch with Tech Support, please email us at support@star2star.com to open a ticket.

Customers With Disabilities

Star2Star values its customers with disabilities. If you are in need of assistance with a Star2Star service or feature, please email Support@star2star.com.

Locations

Florida

600 Tallevast Road, Suite 202, Sarasota, FL 34243
(941) 234-0001

Georgia

3715 Northside Pkwy NW, Atlanta, GA 30327 - Building 300, 7th Floor
(404) 594-8686

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