Urgent Notification

Edited: 02/02/2022
Access: Everyone
Supports: Business Voice, Business Voice+, Wholesale

Overview

The Urgent Notification application provides the ability to create event based notifications that are sent to a designated response team. For example, if someone at your organization dials 911, the Urgent Notification app can automatically send a notification to your crisis team with details of the call. 

Different Urgent Notifications can be configured by creating Notification Rules. Each Rule monitors a dialed number from selected locations or extensions and then sends a notification to a designated team.

Related How to Use, Install, Configure and Support Topics

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