This knowledge base will soon be replaced with https://help.sangoma.com/.
To ensure continued access to our resources, update your bookmarks or links to https://help.sangoma.com/.



Important: Major Changes about Moderating and Creating Meetings using Sangoma Meet V3.0

Edited: 02/04/2022
Access: Everyone
Supports: Business Voice, Business Voice+, Wholesale

Sangoma Meet V3.0 Release note:

Sign Up

Starting with version 3.0, we created a sign-up process for users who wish to start a Sangoma Meet video conference and host the meeting. Users who are simply joining an already created Meeting will not be required to sign-in.  This process has been created, so that users can create personal or business accounts, which will help them keep better track of their settings, preferences, and activity across devices.

This means that starting with version 3.0, users will need to be logged in to be the moderator of that meeting. Sign up will be free and available on meet.sangoma.com.
 

sm12.jpg


Local Recording

In the current remote work environment, many of your customers are relying on video conferencing solutions and the ability to record sessions will help them easily share information while being remote.

Sangoma Meet 3.0 allows moderators to record their video calls locally on their device, without any time-limit restrictions. 

 

sm13.jpg

 

Desktop App Improvements (Version 3.0)

We have also made significant improvements such as introducing a new user interface, lobby room, recording and bug fixes to the MacOS and Windows desktop applications to deliver an optimal experience. Please, note some of these enhancements will be available at the end of March.

sm14.jpg

To download the latest version of the app, please visit this page.

up
57 users have voted.

Technical Support

If you have any technical questions or need to get in touch with Tech Support, please email us at service@sangoma.com to open a ticket.

Customers With Disabilities

Sangoma values its customers with disabilities. If you are in need of assistance with a Sangoma service or feature, please email service@sangoma.com.

Website Suggestion

Do you have a suggestion about our Knowledge Base website, let us know?