This guide provides a list of the applications that are included in each User Bundle, followed by the next steps for getting the applications setup for the users.
What is included in my bundles
Note: The Business Continuity User is only available for Business Continuity Locations.
Customer Service User
Contact Center User
Business Continuity User
Team Hub (Coming Soon)
How do I License and Configure my applications
Below is a list of the applications that may require additional configuration steps. Each Application includes a link to the appropriate configuration guide or instruction for the next step to get the product configured.
- Application Framework reference - Applying Star2Star® Application Framework License Settings
(This guide covers the following applications and features)
- Please reference the following guides for additional information on how to get started with your product.
- Contact Center - Getting Started with Contact Center Guide
- CRM Integration - Getting started with CRM ZOHO Integration Guide
- Employee Alerts - Employee Alerts- User License Configuration
- Service Insight - Service Insights
- Desktop as a Service - Getting Started With StarDaaS Guide
- Team Hub - Coming Soon
- Text Messaging (SMS or SMS/MMS) - Text Messaging - User License Configuration Guide
- Video Meetings - Video Meetings- User License Configuration Guide
- Your Installing Partner will complete the initial UCaaS configuration.
- To change Individual Phone Settings - Please reference our Changing Individual Phone Settings Guide