Application License and Configuration Next Steps

Edited: 09/04/2020
Access: Everyone
Supports: Business Voice, Business Voice+, Wholesale

Overview

This guide provides a list of the applications that are included in each User Bundle, followed by the next steps for getting the applications setup for the users.

What is included in my bundles

Note: The Business Continuity User is only available for Business Continuity Locations.

Professional User

Collaboration User

Customer Service User

Contact Center User

Business Continuity User

UCaaS

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Receptionist Console

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Text Messaging

SMS Only

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Text Messaging

SMS/MMS

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Video Meetings

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Digital Fax

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Team Hub (Coming Soon)

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Employee Alerts

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CRM Integration

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Service Insights

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Contact Center

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How do I License and Configure my applications

Below is a list of the applications that may require additional configuration steps. Each Application includes a link to the appropriate configuration guide or instruction for the next step to get the product configured.

  1. Application Framework reference - Applying Star2Star® Application Framework License Settings

(This guide covers the following applications and features)

Free Starlets

Premium Starlets

Free Features

  1. Enable Activity/Downloads
  1. StarChat
  1. StarContact
  1. Digital Fax (Starfax)
  1. Receptionist Console (StarScope 2)
  1. Disable Delete CR
  1. Disable View CR
  1. Operator Mode
  1. StarContact: Administrator
  1. StarContact: Outbound Dialer
  1. StarContact: Productivity
  1. StarContact: Reports
  1. View All Conference Calls
  1. View All Messages
  1. Please reference the following guides for additional information on how to get started with your product.
    1. Contact Center - Getting Started with Contact Center Guide
    1. CRM Integration - Getting started with CRM ZOHO Integration Guide
    1. Employee Alerts - Employee Alerts- User License Configuration
    1. Service Insight - Service Insights
    1. Desktop as a Service - Getting Started With StarDaaS Guide
    1. Team Hub - Coming Soon
    1. Text Messaging (SMS or SMS/MMS) - Text Messaging - User License Configuration Guide
    1. Video Meetings - Video Meetings- User License Configuration Guide
    1. UCaaS
      1. Your Installing Partner will complete the initial UCaaS configuration.
      1. To change Individual Phone Settings - Please reference our Changing Individual Phone Settings Guide

Ref: Application License and Configuration Next Step

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