Contact Center

Edited: 08/03/2021
Access: Everyone
Supports: Business Voice, Business Voice+

Note: StarCenter® 3 has been rebranded as Contact Center. This change will be implemented across all StarCenter® 3 documentation in the near future.

Star2Star’s Contact Center, provides agents with a complete suite of advanced features to surpass customer expectations and enhance overall productivity. It enables supervisors or managers to monitor all queues, queue groups, and agents in real time using clear and intuitive browser-based displays. A comprehensive suite of reports is also available with multiple outputs, graphics, and scheduling capabilities.

Related How to Use, Install, Configure and Support Topics

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