Sangoma CX Product Information (Formerly Sangoma Contact Center)

Edited: 09/12/2023
Access: Everyone
Supports: Business Voice, Business Voice+

( Sangoma Contact Center has been rebranded as Sangoma CX )


Sangoma CX is an innovative, feature-rich and easy to use cloud based offering to serve the needs of any sized call center or contact center. This landing page provides access to diverse materials including brochures, videos, presentations, user guides and technical notes.

All content has been organized in different sections to help when looking for information. All articles are also indexed in the KB portal so they can also be found when using the search box.

Sales and Marketing Materials:

Sales and Marketing Materials about the Sangoma CX Offering and Solution

Product Presentations:

Product or feature specific presentations

Case Studies:

The following articles detail how Sangoma CX helped specific clients:

Release Notes:

The following articles details inverse chronological order features added to the product.


The following articles details functionalities or information in relation to specific regulations:

Getting Started Guides:

The following article provides a complete overview of the process from discovery to turn-up followed by the Sangoma CCaaS Advanced Services to implement the Sangoma CX service:

User Guides: Getting started with Sangoma CX

The following articles provides access to the product user, installation, and administration guides:

Technical Notes and Resources:

The following articles provides information about specificity features or guides considered more technical:

Video Guides:

The following articles explain in a set how to and video guides most common tasks done by different user types that will interact with the platform.

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