This knowledge base will soon be replaced with https://help.sangoma.com/.
To ensure continued access to our resources, update your bookmarks or links to https://help.sangoma.com/.



How can I determine what calls are being made on my system e.g. long distance calls or local?

Edited: 09/03/2023
Access: Everyone
Supports: Business Voice+
  • Access the Business Voice portal.
  • Select the REPORTS option at the top of the page.
  • Select  the Call Detail Records tab.
  • See example below with search criteria set to search for Call Records between July 17th to July 24th looking for calls made from a specific area code "941"

up
193 users have voted.

Technical Support

If you have any technical questions or need to get in touch with Tech Support, please email us at service@sangoma.com to open a ticket.

Customers With Disabilities

Sangoma values its customers with disabilities. If you are in need of assistance with a Sangoma service or feature, please email service@sangoma.com.

Website Suggestion

Do you have a suggestion about our Knowledge Base website, let us know?